An additional fee of $149 applies to this workshop and will be included on the final payment page of your NFMT East registration.

Many cleaning programs start with tools, chemicals, or checklists—and hope for the best. They don’t. This 3-hour hands-on workshop flips the model: start with the result—health and safety—then build the process, training, and tools to guarantee it. You’ll define what cleaning is at its core (“taking something and putting it in its place somewhere else”), then audit everyday tasks through one lens: Does this process keep the person using it safe and promote health? If it doesn’t, it changes—today.

Walk in with your toughest process (restrooms, carpet, high-touch surfaces) and leave with a Result-First Playbook that begins with measurable health KPIs. You’ll ditch the mop, rinse away chemistry, and learn why we rinse dishes, clothes, and cars. But what about countertops? Through live audits and table redesigns, we’ll expose the 80/20 of failure points: restrooms are 5% of the building but 50% of complaints; carpet looks clean but harbors contamination below. Every step gets stress-tested with challenging questions:

Why do we do this?
Is it healthy for the user?
Is it user-friendly?

We will finish by proving it. We’ll show you how to measure outcomes. What will the outcome be using nothing but water, microfiber, and a squeegee—watch the numbers drop in real time. You’ll walk out with a new vision for your 30-Day Result Tracker, a 60-second skill drill that verifies training, and a Results-Driven Focus.

No more status quo.
Quantify the outcome—or it didn’t happen.

NFMT 2026

People & Processes - A Deep Dive to Results

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